you will receive an order confirmation email with the details of your purchases. You can also check the status of your order by logging into your account. If you encounter any issues or have any questions during the ordering process you can contact us on shop@quintadacomporta.com

Has Your Order Been Processed?

Check Order Status: First, determine if your order has been processed. You can do this by logging into your account and viewing your order status.
If Your Order Has Not Been Processed Yet:

Log In: Log into your account on our store.
View Orders: Go to your order history and select the order you want to update.
Edit Address: If the option is available, click "Edit Address" to update your delivery or billing information. Note that this option is only available for a short period after placing the order.
If Your Order Has Been Processed:

Contact Customer Service:
Email: Send an email to shop@quintadacomporta.com a with your order number and the new address details.

Important Note: Address changes may not be possible if your order has already been shipped. In such cases, our customer service team will advise you on the best course of action.

If you have any issues or questions, please don’t hesitate to contact our customer service team. We’re here to help!

yes we do ship internationally.

Items shipped internationally may be subject to customs duties and sales tax set by the destination country.

The shipping quotation will be send by email within 48 hours after your order.

Once the quotation has been confirmed your order will processed;

Once your order has been shipped you will receive a confirmation including the tracking number for your package.

Kindly note while we do hold some stocks, many of our items are made to order.

Please note the production lead time stated on each product page.

You will be notified of a delivery attempt by the career.